| | EWC3 CONSULTING, Spring, TX | 2006 - Present | President / Owner
IT consulting firm providing enterprise-level technology solutions to the shipping and logistics, food services, restaurant, and executive recruiting industries.
Founded and manage an IT consulting firm with up to five subcontractors supporting client organizations across diverse industries. Translate customer requirements into solutions enhancements while mitigating operating risks. Track the completion and delivery of all IT milestones including development, quality assurance, documentation, and deployment for clients. Plan and coordinate backup/disaster recovery and security/vulnerability assessments.
Selected Achievements- 51% reduction in IT support costs captured by devising and executing a cost-effective plan to migrate outdated desktops with new, more standardized desktops configured for a global transportation and logistics firm.
- 100% improvement in customs accuracy with a 47% decrease in costs achieved by integrating a client logistics system with customs automated broker interface critical to maintaining three large customers representing 31% of total business.
- $500,000 in fees collected by launching a disaster recovery plan to recover critical data from rebuilding exchange mailboxes to integrating all desktop PCs with external exchange server to eliminate disruptions in client operations.
- Contributed 50%+ in client business growth by designing and deploying an entire IT technology infrastructure upgrade that effectively automated performance recording and reporting processes across operations.
| | EAGLE GLOBAL LOGISTICS, Houston, TX | 2001 - 2006 | Manager - Business Systems Development & Maintenance
$2.5 billion global freight forwarding and logistics company with 400 locations in 200 countries.
Provided management and support for a vendor-supplied AS/400-based freight forwarding and customs brokerage software tool serving more than 2,500 users. Managed 20 direct and up to 20 indirect reports. Oversaw troubleshooting and repair efforts, training, custom modifications, and vendors to support IT operations.
Selected Achievements- 100% system remediation achieved by assembling a 30-member cross-functional, global team to deploy audit-compliant data management systems both in the U.S. and abroad within eight months and $20 million under budget.
- $7 million saved with 63% cut in demurrage, storage, and fees by reengineering an EAI system to closely track and manage export delivery performance and shipment priorities key to remaining market competitive.
- Cut backlog for project requests 47% by heading a project assessment team from various IT groups to organize and evaluate scopes for new and existing projects to determine resource requirements for successful completion.
- $700,000 in annual cost savings generated while avoiding $1 million in fines by designing and implementing an inbound gateway automation interface to streamline and enhance import shipment processes across eight gateway stations.
| | SOUTHDOWN / CEMEX, Houston, TX | 1999 - 2001 | IT Project Leader
World's largest global building materials supplier and third-largest cement producer with 85 million tons of capacity.
Promoted from RPG Programmer supporting AS/400-based Infinium ERP software with extensive custom modifications to Project Leader for several IT development initiatives. Built scalable and reliable technology infrastructures to support production/operational reporting requirements. Led project teams to successfully implement technology solutions. Planned and coordinated IT resources and schedules to deliver projects on time and within budget.
Selected Achievements- 79% reduction in custom reports while eliminating 12-month report request backlog achieved by developing enterprise data warehouse/OLAP solutions to summarize and simplify transactional data for analysis.
- 17% increase in production produced by overcoming corporate roadblocks to develop and implement a production information system to track and manage production workflows vital to streamlining operations across all plants.
- Accelerated cement production 11% by leading a cross-functional team to upgrade and integrate an online graphical analysis tool as part of a merger and acquisition across 10 locations in record time.
| | INTEGRATION SERVICES, INC., Houston, TX | 1998 - 1999 | Senior Software Engineer
Consulting firm specializing in contract programming with home offices in Dallas, Austin, and Houston, Texas, serving clients nationwide.
Provided long-term contract AS/400 RPG/CL programming support for a major client as well as supported various short-term consulting engagements for clients across diverse industries. Improved client ERP performance by providing technical consulting throughout the software selection process.
Selected Achievements- Cut project time schedule 57% by working closely with multiple client stakeholders to successfully upgrade and improve financial reporting capabilities.
- Improved productivity 27% by reducing manual processing efforts through management of B2B integration with customers and vendors and creation of all generic and customer EDI maps for major trading partners.
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